1. Scope of services
Service descriptions are available at www.laegelinien.dk. Any supplementary information is provided for guidance only.
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INFORMATION
These terms apply to services provided by Lægelinien ApS (CVR DK-42027987), unless otherwise agreed in writing.
Service descriptions are available at www.laegelinien.dk. Any supplementary information is provided for guidance only.
Telephone consultations are considered delivered when the consultation begins.
House calls are considered delivered when the doctor arrives at the agreed location.
Due to the on-demand nature of the services, cancellation rules apply as follows:
Telephone consultation: may be cancelled until the consultation begins.
House calls: may be cancelled until the doctor has departed. If cancellation occurs after departure, cancellation fee may be charged.
Payment methods are communicated during the booking process. Healthcare services are generally exempt from Danish VAT in accordance with applicable legislation.
Lægelinien ApS processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and Danish data protection legislation.
We process personal data to deliver medical services, manage bookings, comply with legal obligations, and ensure patient safety.
Medical records are stored in accordance with Danish healthcare legislation (normally 10 years). Administrative data is stored only as long as necessary.
Lægelinien uses selected data processors, including booking and IT providers (e.g. Gecko Booking), under data processing agreements.
Access to health information is restricted to authorised personnel only.
Under data protection law you have the right to:
Requests can be sent to info@laegelinien.dk.
This website uses cookies and similar technologies to ensure functionality, improve user experience, and support booking services.
Where required by law, non-essential cookies are only activated with user consent. Consent can be withdrawn at any time via browser settings or the cookie banner.
Lægelinien implements appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, or misuse.
If you wish to complain about data processing, you may contact the Danish Data Protection Agency (Datatilsynet).
